FAQ's

After your order is shipped, a tracking code will be sent to you via SMS & Email along with the courier’s name. Please check your spam folder if you haven’t received the email confirmation for your order from us. You can track its status on the courier’s website. You can also reach out to us via email, Facebook, Instagram or WhatsApp to ask about the status of your order.

We accept Cash on Delivery (COD) and Bank Deposit. We will send you an invoice via Email.

Free delivery all over Pakistan.

We offer returns and exchanges on all items within seven days period after the item has been delivered if the product is unused and is not listed on any promotions/discount sale. The items should have all the original packing and tags intact.

You may cancel your order within 24 hours after placing your order any time before the order is processed. To cancel the order, please inform our Support service via Call/ WhatsApp/ Email/ Instagram/ FB before dispatching otherwise the company will not be responsible if the parcel is dispatched or delivered. JUNGNI reserves the rights to cancel orders. Reasons may include: Out of stock item/Fake Information/ Incomplete Details/ Online Payment Slip not shared (in case of online payment mode).

We have size charts available for all products on our website for your assistance. Generally, our sizes run true to size, however, the oversized items are specified with the product. All size charts under each product are in inches.

We deliver across Pakistan & International shipping can be arranged but International shipping charges apply.

We recommend you to subscribe to Club ZeenatJahaan or follow our social media accounts for all updates regarding restocks. However, we try our best to ensure all items are restocked quickly.